Help centre
Frequently asked questions
Quick answers about marketplace buying, seller onboarding and role-specific experiences.
Account
Retail Customer, Dealer / Shopkeeper and Interior Professional buyer types are supported.
General
You can browse plywood, boards, laminates, veneers, furniture hardware, furniture fittings, adhesives, accessories and related interior materials.
Yes. Multiple approved sellers can list and sell products through the marketplace.
Pricing
Products can have separate retail, dealer and interior-professional prices together with role-specific minimum order quantities and quantity slabs.
Yes. Up to four published products can be added to the public comparison view to compare pricing, brand, seller and specifications.
Security
Payment status is designed to be verified server-side rather than trusting browser or mobile-app payment success alone.
Seller
Yes. Seller accounts remain inactive for selling until the seller completes onboarding and an administrator approves the seller account.
No. After a seller account is approved, products may go live directly. Administrators still retain product moderation controls.
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